Returns & Refunds Policy

Effective date: October 30, 2026
Last updated: October 30, 2026

We want you to know what to expect if an item is not right for you. This policy applies to purchases made directly at fuchsiaclothingline.com. Nothing in this policy limits consumer rights that cannot be waived under applicable law.

Return window and eligibility

You may request a return within 30 calendar days of delivery. Eligible items must be unworn and unused, in their original condition and packaging, and accompanied by proof of purchase such as your order number or confirmation email.

Items that have been worn, used, altered, damaged after delivery, or marked final sale before purchase are not eligible for a change-of-mind return. For hygiene reasons, earrings that have been worn or tried on are not eligible for a change-of-mind return. Unworn earrings in their original condition and packaging may be returned within the 30-day window.

These exclusions do not apply to items that arrive defective, damaged, or different from what you ordered. Contact us so we can review the issue.

How to request a return

1. Email support@fuchsiaclothingline.com within 30 days of delivery. Include your order number, the item you wish to return, and the reason for the request.
2. Wait for return instructions before mailing the item. We will confirm the details and help match the package to your order.
3. Pack the item securely. For a change-of-mind return, use a trackable shipping service and keep the carrier receipt until the return is complete.

Authorized returns may be sent to:

Fuchsia Clothing Returns
3676 Vancouver Way
Concord, CA 94520
United States

Please contact us before sending a return so we can provide instructions.

Return shipping and fees

For an eligible change-of-mind return, the customer is responsible for return shipping. We recommend a trackable service. There is no restocking fee.

If we confirm that an item arrived damaged, defective, or incorrect, Fuchsia Clothing will cover the return shipping or provide instructions at no cost to you. Contact us with your order number and clear photos before sending the item back.

Original shipping charges are not refunded for a change-of-mind return. If an item is confirmed damaged, defective, or incorrectly supplied, we will refund applicable charges as required by law.

Refunds

After an approved return arrives and passes inspection, we will email you with the outcome. If approved, we will issue the refund to your original payment method within 7 business days. Your bank or payment provider may need additional time to post the credit.

We do not control the time it takes a bank or payment provider to display a completed refund.

Exchanges

We do not offer direct exchanges at this time. If you want a different item or size, request a return for the original item if it is eligible, then place a new order.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible at support@fuchsiaclothingline.com. Include your order number and clear photos of the item and packaging. Please do not discard the item or send it back before receiving instructions.

We will review the information and arrange an appropriate resolution, which may include a replacement or refund. We will not charge you return shipping for a confirmed fulfillment error or defect that we are responsible for resolving.

Order cancellations

If you need to cancel an order, email us as soon as possible with your order number. We can cancel only orders that have not yet been processed or shipped. If an order can be cancelled, the refund will be sent to the original payment method within 7 business days. If it has already shipped, the return rules above apply after delivery.

Questions

Email support@fuchsiaclothingline.com or call +1 (510) 455-1732. Customer support is available Monday through Sunday, 9:00 a.m.–5:00 p.m. Pacific Time.