The collection and materials

What does Fuchsia Clothing sell?

We offer bracelets, necklaces, rings, earrings, and brooches. Styles, materials, finishes, and available options vary by item. Check the product page for details about a specific piece.

What materials are your pieces made from?

Some product listings describe 925 sterling silver, and many list an 18K gold-plated finish. Selected styles also feature cubic zirconia or decorative accents. Materials and finishes vary, so rely on the details shown on the product page for the item you are considering.

Does “18K gold-plated” mean solid gold?

No. Gold-plated describes a gold finish over another material; it does not mean the entire piece is made of solid 18K gold. Check the product page for the listed base metal and finish.

Are cubic zirconia stones diamonds?

No. Cubic zirconia is different from natural diamond. If cubic zirconia is used, it will be identified in that item’s product details.

Are your pieces hypoallergenic or waterproof?

We do not make a collection-wide hypoallergenic or waterproof claim. Materials and finishes differ. Review the product details and contact us before ordering if you have a material sensitivity or need more information about a particular piece.

How should I care for my jewelry?

Store pieces dry and separately. Avoid contact with perfume, lotions, household cleaners, and prolonged moisture. Use a soft, dry cloth unless the product page provides different care instructions. Plated finishes can change over time with wear and exposure.

Will the color look exactly like the product photo?

Screen settings and lighting can affect how a color appears. We work to show each item clearly, but a small difference between a screen and the physical item may occur. Check the selected color and finish before checkout. If you receive an item that is materially different from what you ordered, contact us under our Returns & Refunds Policy.

Choosing a size

How do I choose a ring or bracelet size?

Use the size options and measurements shown on that product’s page. Size availability may differ between designs. If a measurement or size chart is missing, email us before ordering rather than guessing.

Can I wear these pieces every day?

Wear depends on the item, its finish, and how it is cared for. Check the product-specific materials and care information. Remove jewelry before activities that may expose it to water, chemicals, impact, or abrasion unless the item’s instructions say otherwise.

Orders and payment

What payment methods do you accept?

Checkout may offer card payments, Shop Pay, Google Pay, Amazon Pay, and PayPal. Available options can vary by device and location. The payment methods displayed at checkout are the ones available for your order. Visit our Payment Policy for more information.

Can I change or cancel an order after placing it?

Email us as soon as possible with your order number. We can make a change or cancel an order only if it has not yet been processed or shipped. Once an order has entered fulfillment, a change may no longer be possible.

Shipping and delivery

Where do you ship?

We currently ship to eligible addresses within the United States. We do not offer international shipping. Available destinations are confirmed at checkout.

How long will delivery take?

Order processing takes 4–6 business days. After shipment, transit is estimated at 6–14 business days. That makes the typical total estimate 10–20 business days from order processing through delivery. Business days are Monday through Friday, excluding U.S. federal holidays. Carrier delays can affect delivery.

How much does shipping cost?

Standard U.S. shipping is $5.90 for orders under $79. Standard shipping is free for orders of $79 or more. The qualifying merchandise subtotal is calculated before tax and after discounts. The final charge is shown at checkout.

How do I track my order?

We email a shipping confirmation with tracking information when your order leaves our fulfillment location. Carrier tracking may take 24–48 hours to show its first scan.

My tracking says delivered, but I can’t find my package. What should I do?

Check the delivery area, mailbox, parcel locker, household members, and nearby neighbors. If you still cannot locate the package, contact us with your order number and tracking details. We’ll review the shipment information with you.

Returns and order problems

How long do I have to return an item?

Eligible items may be returned within 30 calendar days of delivery. Items must be unworn, unused, and in their original condition and packaging. See the full Returns & Refunds Policy before sending anything back.

Can I return earrings?

Unworn earrings in their original condition and packaging may be returned within 30 days. For hygiene reasons, earrings that have been worn or tried on are not eligible for a change-of-mind return. This restriction does not apply to an item that is defective or was sent incorrectly.

Who pays return shipping?

For a change-of-mind return, the customer pays return shipping. If we confirm that an item arrived damaged, defective, or incorrect, Fuchsia Clothing will cover the return shipping or provide return instructions at no cost to you.

When will I receive my refund?

After an approved return arrives and passes inspection, we process the refund within 7 business days to the original payment method. Your bank or payment provider may need additional time to post it.

What if my item arrives damaged or I receive the wrong item?

Email us as soon as possible with your order number and clear photos of the item and packaging. We’ll review the issue and arrange an appropriate resolution. Do not send the item back before contacting us.